frequently asked questions about the LSJ ART Shop
Are you available for custom orders?
Yes! I’ve created custom orders of all sizes and on many different surfaces for clients. Each project is as unique as you are. You can read more about my typical process on my commissions page or contact me to discuss what you’d like to do.
Do you do wholesale?
I consider each wholesale opportunity on an individual basis. I have several different collections available. Please contact me to discuss.
Order and Shipping FAQs
Has my order shipped?
You will receive several emails to keep you updated on the status of your order. One when your order is finalized and the shipping label is created with a tracking number, and another once your order has shipped. Please check your spam folder and contact me with any concerns.
Who is your shipping carrier?
Smaller items will ship with tracking via USPS first-class or Priority mail. Larger items over 12 inches will be shipped via UPS when possible. Fed-Ex or another carrier may be used for international You will receive a shipping notification with tracking info once your order has shipped. For larger works, we use UPS. For larger international, we may use Fed-Ex. Don’t hesitate to get in touch with us if you see no shipping options when checking out.
Where do you ship to?
I offer local delivery within 30 miles of downtown Canton, Georgia and ship to the continental U.S. For help with international shipping, please contact me to set up the right shipping for you. International shipping requires the customer to pay duties and VAT.
Do you ship internationally?
Yes! I offer international shipping, usually via Fed-Ex. I am proud to have works with collectors all over the world. Customers are required to pay duties and VAT. You may have to pick up your order from the customs office. Please contact me to arrange for properly shipping your new treasure.
Do you have a Refund or Returns Policy?
Yes! Contact us or visit the Refunds policy page for more details.